GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with eHarmony or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.
Using the online help center, you can submit a question to get help. Go to help-singles.eharmony.com/app/ask, and fill in some information about your issue, including a subject, category, and some details.
IS THERE CUSTOMER SERVICE ? THIS IS THE MOST DIFFICULT SITE TO WORK WITH. THERE WERE SO MANY PROBLEMS GETTING THE SITE UP. AND THEN IT WAS NOT CORRECT, MY FRIEND TRIED TO REAPAIR IT , WITH LITTLE SUCCESS. I CANT GET ANSWER FROM ANYONE. MY ACCOUNT IS DRAFTED, BUT I CANT GET ANYONE ON PHONE. IS THAT ACCIDENTAL ?
While 844-527-7421 is eHarmony's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other eHarmony customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via [email protected] for Customer Service. If you think this information is inaccurate or know of other ways to contact eHarmony please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for eHarmony.
Dear Singles beware. I got sucked in twice now! The quality of people that are sent to you and the out of state folks just aggrevates me to know end. I am completely DISATISFIED with the WHOLE experience. Thank goodness I got ripped off buy their special and not their full blown outrageous price for the service they do not provide.
This is eHarmony's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a eHarmony agent. This phone number is eHarmony's Best Phone Number because 85,188 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-527-7421 include Update Account Info, Account Access, Account Setup, Cancel Subscription, Refund a Charge and other customer service issues. The eHarmony call center that you call into has employees from California and is open Mon-Sat 8:30am-5:00pm PST according to customers. In total, eHarmony has 1 phone number. It's not always clear what is the best way to talk to eHarmony representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
If you are a member of the media, you can contact eHarmony by filling out the online form on the company's website.
Calling customer support is always a tedious task, no matter the company you’re calling. Every customer support will put you on hold until they get an available operator who can pick up your call.
You can reach customer service by email at [email protected]. If your issue is that one of your matches is acting suspiciously, you can report it by emailing [email protected].
Dear TheseWelshCorgi,I'm sorry to hear you've been having any trouble receiving matches. I'd be happy to take a look at your account to see if we can change that. Please email us at [email protected] from the email on your eharmony account and we'll be happy to help.Sincerely,Scott
I joined up 6 weeks ago,set up for 3 months paid, 5wks ago i tried to get onto my site,it would not except my password,over 20 times i have gone through new password set up ,still no joy.when i first went on i sent smiles or messages to matches and still no reply,i am really annoyed{pissed off actually}my money is dwindling away and no matter how much i try i can not get anyone on eharmony.it is a CON
Having trouble with eHarmony? Looking for ways to get in touch with the their customer support team? In this article, we’ll tell you about ways you can get in touch with eHarmony customer service, to help you solve any problems you may be having with your account. Here are some different methods you can use to reach out to eHarmony’s help team:
Not even your log in links work. WHAT YOU ARE DOING IS ILLEGAL, meaning: You allow NO CONTACT ONCE YOU HAVE PERSONAL INFO AND/OR CREDIT CARD INFORMATION and you keep using someone's personal and billing information without their consent = FRAUD
The specific date of birth is not disclosed to any members unless a member specifically shares that information in a text to a match. Regarding your concern over that information being shared.
Hi, I’d love to help address your concern regarding matching and would be grateful for an opportunity to improve your overall experience. I understand there may have been suggestions as to your parameters however we do not want our members to compromise their values. Please reach out to me at [email protected] from the email address associated with your account.
Eharmony seems to have canceled all customer service. There is now no way I can see to contact them, had I known this match.com or another site would have got my money. BEWARE, they take your money and thats it, NO CUST> SERVICE !!! Going to call the credit card co. now to see about canceling this FARCE !!!!!! GO TO ANOTHER SITE !!!!
