It must be said that eHarmony has once (2012) had security breached. However, credit card details were not exposed; as the breach only resulted from their password database being compromised. Affected members were swiftly communicated; telling them to have their passwords changed. Despite that breach, on the whole, it is safe to say that eHarmony is safe.
The success of eHarmony is because it is different from the traditional dating sites around. In many of these sites, while you may meet singles in their numbers, finding compatible singles can be a herculean task. Most often than not, the resources that these sites provide in determining the compatibility of their singles are inadequate. It is this gap that eHarmony comes to fill. The dating site comes out not only to connect you to singles but to connect you to compatible singles.
Thus, we were really not surprised to find some people questioning the “compatibility of matches” that eHarmony sells. For example, in the online independent platforms, you’ll easily find person members complaining of being matched with clearly incompatible persons even though the eHarmony’s compatibility ratings were declaring them 100% compatible.
The Total Connect plan includes all the features of the basic package and more. The additional features include an extended profile that allows you to get more matches per day; the SecureCall which allows you to make phone calls with a match without having to reveal your phone number; and the RelyID which will show that your identity has been confirmed giving your matches confidence.
In fact, there’s no way of telling who is a free account user in your list of matches. Thus, we’ll suspect that mixed matching is one reason for the “inactive matches” problem above. That match you judge as promising may just be a nonpaying free account holder, and if you send messages, he/ she can neither receive them nor reply them. Thus, you may be left concluding that the profile is for an inactive person.
EHarmony is in no doubt among the most thorough online dating platforms. The services offered strictly specify that the website is for individuals looking for meaningful, long-term relationships. The user interface is modern and very intuitive giving all the members a memorable online dating experience with a promise of delivering your perfect match directly to your profile.
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However, if you really want a shot at a serious long term relationship from eHarmony, you’ll want to put in the effort and complete the compatibility quiz. This is because the 150 compatibility questions of eHarmony will help establish the personality of members, identifying things that make two persons compatible. From its numerous researches into successful long-term relationships, eHarmony has developed a “29 Dimensions of Compatibility” which simply are elements that can help you identify a compatible match. These personality indices include social preferences, emotional temperament, inter-personal skills, values, religious and political beliefs, and more.
Though there is no support for payment methods such as cryptocurrencies and web wallets, with the supported methods, you shouldn’t have problems with upgrading to eHarmony’s paid plans no matter what country you are in.
In our opinion, eHarmony really does not send sufficient matches. You can get as little as 1 or 2 matches a day. It is a no-brainer that that will not do it for many members. Add in the fact you cannot search the member pool yourself, and it can really get frustrating. However, if live in a major city, you can get as many as 8 or more matches per day.
Thus, getting started in eHarmony is relatively not breezy. You’ll have to work through profile questions that will be used to set up your profile. Your profile which will be visible to matches will be created with answers to these profile questions. Many of the questions at this stage are basic; such as questions about your ethnicity, occupation, income level, and education level. However, you’ll also find some thought-provoking questions like “What are three things you are thankful for”.
Imagine receiving a match with 100% or near-100% compatibility ratings, only for you to click on the profile and find it incomplete. The big questions are where the lengthy compatibility quiz (which is supposedly used in determining compatibility) is not taken, how does eHarmony come about their compatibility ratings?
Also, it’s a no-brainer that members will rather subscribe to the 12 months packages instead of rolling over the monthly plans. Given that the 12 months plans are pricy; forking out the required sums to buy them is no easy task. Thus, eHarmony allows their 12 months packages to be billed in three instalments.
For obvious reasons, the basic plan is the most popular plan in eHarmony. Typically, whatever the plan, you’ll save more by opting for the longer term subscriptions. Anyways; the one month package (of the basic plan) is generally not the best not only because of its relative cost, but because the long-term relationships that eHarmony sells will realistically not materialize in a month.
However, when a comparative analysis of pricing is done, it can easily be seen that eHarmony is relatively expensive. Even the Basic plan which is their lowest-cost plan is higher than the prices of the premium plan of many of the competing sites in the industry. As mentioned earlier, the relatively high cost of eHarmony is seen by many as a positive. In a 2010 Harvard Business Review article, the relatively high cost of eHarmony was cited as a reason for its success, because it deters people who are only interested in casual flings.
The number one dating site should help you find your other half. eHarmony says that is exactly what the site does; it takes great pride in its “algorithm based system” which it says will match you with only compatible singles.
This professional matchmaker will be your personal coach in the love journey. He/ She will help you with communication with a “qualified” match – you’ll be the one doing the communicating, but the coach will be there to provide whatever needed assistance. The coach will help you with setting up a date, and everything post-date. Communication with the coach can be via calls, text messaging, Skype, and even face-to-face (if proximity is good). Thus, the eH+ is a very personalized service Unfortunately, this service does not come cheap, it cost $5,000 per year.
However, one thing that should be noted is that the guarantee cannot be redeemed for money. That is, it is not a money back guarantee. In merchandise retailing and with some service providers, quality guarantees are usually money back guarantees; as such most eHarmony members think it’s a money back guarantee that the singles matching site is offering. This can be seen in the reviews of some customers who talk of being disappointed at not being able to get their money back despite the offer of a guarantee.
The basic plan allows you to: view the pictures of matches sent to you; request more pictures from your matches; communicate with your matches; see who has viewed your profile; and know when your matches last logged in.
EHarmony’s eH+ service allows you to get help from a professional in your love search. With this service, when you receive the eHarmony’s matches, you are not left on your own to identify and pursue a promising match. Instead, the matches are first sent to a professional matchmaker (usually with a background in psychology) who will size up the matches, filter them, and make recommendations.
