I am totally teed off with you saying you have to be literally "SINGLE" I have been on my own for well over 12 years... There is "NO" way I would ever return to my past relationship. If I ever found someone truly compatible, I would not hestitate, changing my status. ...but until then, I think it is absurd, that this is an option to your website. At least, I am being honest and not trying to enter your site, unlike, I am sure many people have. Perhaps, the option should be given for a person to meet someone, and decide for themselves....(that would be their option, between them) I think it is discriminatory, to decide ones fate, when you truly don't know the circumstances. The good doctor may be a counsellor... but I have that degree too... and think his opinion is bias. That is my feelings on this the predjucie of this site... I have voiced my opiinion.. Thanks for listening!!!!!
Use this comments board to leave complaints and reviews about eHarmony. Discuss the issues you have had with eHarmony and work with their customer service team to find a resolution.
If you are experiencing problems while using the eHarmony site or want to report a member, you can talk to an customer support representative either on the phone or by filling in a Web form.
Scroll to the bottom of the screen and click on the 'Cancel Subscription' link. Note that this button will only turn off the auto-renewal process but your current subscription will run its full course.
EHarmony is a great dating site, but it is not perfect. While its matchmaking algorithm is undeniably superb, its customer support is lacking.
Eharmony seems to have canceled all customer service. There is now no way I can see to contact them, had I known this match.com or another site would have got my money. BEWARE, they take your money and thats it, NO CUST> SERVICE !!! Going to call the credit card co. now to see about canceling this FARCE !!!!!! GO TO ANOTHER SITE !!!!
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like eHarmony. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
This is eHarmony's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a eHarmony agent. This phone number is eHarmony's Best Phone Number because 85,188 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-527-7421 include Update Account Info, Account Access, Account Setup, Cancel Subscription, Refund a Charge and other customer service issues. The eHarmony call center that you call into has employees from California and is open Mon-Sat 8:30am-5:00pm PST according to customers. In total, eHarmony has 1 phone number. It's not always clear what is the best way to talk to eHarmony representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
IS THERE CUSTOMER SERVICE ? THIS IS THE MOST DIFFICULT SITE TO WORK WITH. THERE WERE SO MANY PROBLEMS GETTING THE SITE UP. AND THEN IT WAS NOT CORRECT, MY FRIEND TRIED TO REAPAIR IT , WITH LITTLE SUCCESS. I CANT GET ANSWER FROM ANYONE. MY ACCOUNT IS DRAFTED, BUT I CANT GET ANYONE ON PHONE. IS THAT ACCIDENTAL ?
I joined up 6 weeks ago,set up for 3 months paid, 5wks ago i tried to get onto my site,it would not except my password,over 20 times i have gone through new password set up ,still no joy.when i first went on i sent smiles or messages to matches and still no reply,i am really annoyed{pissed off actually}my money is dwindling away and no matter how much i try i can not get anyone on eharmony.it is a CON
Note that if you have canceled your account and still have outstanding payments, you will still be charged for the outstanding balances. If you want clarification if any fees or charges apply for canceling your subscription early, it's best to contact the eHarmony customer support team.
Contact eHarmony's customer support department by dialing 800-383-5313, Monday to Friday from 5 a.m. to 9 p.m. PST.
It's a scam. when you subscribe, you get ridiculous matches that have nothing to do with your questionnaire... however you still can't see anything of relevance, such as contact information or photos, even with people you are in contact with.
After thousands of eHarmony customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Subscription to Eharmony? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting eHarmony if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
You can then verify that your auto-renewal is turned off. Sign back into your account, navigate back to 'Account Settings' and scroll to the bottom of the page. You should see your subscription information with a 'Set to expire' date.
