The service also has a section of their site where you can get dating advice. If you want some tips for ways to prepare for a date, you can ask a specific question to one of it’s dating experts. Go to eharmony.com/dating-advice/ask-experts to ask your question.
There are actually 2 toll-free numbers I was able to find around the internet, and after trying them, they seem to lead to the same system.The phone number to call is the same whether it is a billing issue, technical issue, question about their service, etc.
In fact, i'd go so far as to say that the only web page eHarmony actually does monitor is their bank account..... they certainly don't have any customer support on their website. the only way you can find a contact number for one of their call centres is on third party websites such as this. then they can only refer your message to a supervisor. If you want legal information from their head office, they will have to email it to you after a request from a supervisor. The head office never picks up a phone. So you can't email their website's customer support, you can only call a number not listed on their site, but their head office can't call you back, they can only email you...
I bet these comments are all going to be on people's Facebook, Twitter, etc. personal accounts and you know how fast word of mouth travels.
Bullshit matches form another country. told them I don't want a match with kids, got a bunch of matches with kids. billed me twice, site very hard to navigate. cannot get a hold of customer service site is bad bad bad and is a rip off. I want my money back.
You can also use the eHarmony Help Center. This page has all the useful links with info related to tech support, FAQ, pricing, etc. You can use this link as a starting point, and if you don’t find your answer, then contact the customer support.
Dan, do you know what the normal phone numbers for Eharmony customer service are? You can't call these toll free numbers from abroad. Thanks
Television advertising is obviously an excellent investment to reel people in and clearly well worth it to the site.
Not even your log in links work. WHAT YOU ARE DOING IS ILLEGAL, meaning: You allow NO CONTACT ONCE YOU HAVE PERSONAL INFO AND/OR CREDIT CARD INFORMATION and you keep using someone's personal and billing information without their consent = FRAUD
Same problem here! Error message after error message! First time it happened I found and email contact, sent my problem, and after a couple tries they reset my profile and I had to start over. Finally got around to starting it again, same problem, but no contact info to be found this time!
I was checking to see what it would cost to know if they got or opened my email ,I can wait to here did not want at 8.99 DO NOT WANT IT!, do you have a phone number I used to call you at 188 951-2023 does not work why?
GetHuman does not work directly with eHarmony's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
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Ehamony is a scam. my male friend who is drop dead handsome got 274 matches on eharmony. he replied to quite a few and never got one reply. i was on eharmony and got a whole bunch of great sounding matches, i got a few replies but no one wanted to meet or talk on the phone. they all disappeared. i am an attractive professional woman with a good sounding resume. i decided it is a scam. tell everyone.
I have been trying for a few days to find out about an error that keeps occuring when filling in the quesonnaire, and it's been 2 weeks and no one has got back to me. There is no contact number to call either. Wondering why Eharmony bothers to advertise on TV when there customer service is non existant!
However, you should employ the following strategy if you want to wait as little as possible: call them in the morning. The working hours of eHarmony customer support are from 8:30 AM to 5:00 PM PST, Monday through Saturday.
I joined up 6 weeks ago,set up for 3 months paid, 5wks ago i tried to get onto my site,it would not except my password,over 20 times i have gone through new password set up ,still no joy.when i first went on i sent smiles or messages to matches and still no reply,i am really annoyed{pissed off actually}my money is dwindling away and no matter how much i try i can not get anyone on eharmony.it is a CON
