So let me understand here, they're matching people with people from other countries? Is this happening automatically or is this an option you can choose? Seems a waste of money if this is automatic!
So, their matching system does not work and they hide behind secrecy so that they do not need to explain why they offer matches which are very different from what a subscriber wants. Searching isn't possible either: you'll only see the matches you're given. They verify this information alongside other websites where you have memberships on. Very few actual requirements; no smoking and be between 27 and 42. I will never again do any online dating, it is not worth the money or the liability. Some of these personality aspects include social awareness, emotional intuition, and inquisitiveness.
I joined up 6 weeks ago,set up for 3 months paid, 5wks ago i tried to get onto my site,it would not except my password,over 20 times i have gone through new password set up ,still no joy.when i first went on i sent smiles or messages to matches and still no reply,i am really annoyed{pissed off actually}my money is dwindling away and no matter how much i try i can not get anyone on eharmony.it is a CON
You can reach customer service by email at [email protected]. If your issue is that one of your matches is acting suspiciously, you can report it by emailing [email protected].
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When you get on the site, you should click on Contact Customer Care at the center of the screen. This link will take you to the eHarmony login page, where you need to enter your credentials. After that, you can freely contact their customer support online.
Ehamrony is a scam business and a total rip off! Their customer service stinks. Is there even a customer service. BUYERS BEWARE. I plan to make this a mission to report them to whomever I can. This is not right not to be able to oontact customer care and that no one listens. I hate dishonesty and the fact they are and continue to get away with this. People who work hard for their money thinking that they are buying into a reputable service are being misled. There is no 24/7 service.
Dear Singles beware. I got sucked in twice now! The quality of people that are sent to you and the out of state folks just aggrevates me to know end. I am completely DISATISFIED with the WHOLE experience. Thank goodness I got ripped off buy their special and not their full blown outrageous price for the service they do not provide.
I have been trying for a few days to find out about an error that keeps occuring when filling in the quesonnaire, and it's been 2 weeks and no one has got back to me. There is no contact number to call either. Wondering why Eharmony bothers to advertise on TV when there customer service is non existant!
Same problem here! Error message after error message! First time it happened I found and email contact, sent my problem, and after a couple tries they reset my profile and I had to start over. Finally got around to starting it again, same problem, but no contact info to be found this time!
If you are a member of the media, you can contact eHarmony by filling out the online form on the company's website.
Contact eHarmony's customer support department by dialing 800-383-5313, Monday to Friday from 5 a.m. to 9 p.m. PST.
EHarmony is a great dating site, but it is not perfect. While its matchmaking algorithm is undeniably superb, its customer support is lacking.
Fake members are most definitely in the minority, and the site is well administered so fake members and scammers are booted off pretty quick. Additional Features In addition to the popular main features that all users of eHarmony. After cancelling the full paid membership, you will pay less money per month in order to retain some of these extra features. Pro Tip: When you go to sign up for a free eharmony account, check for coupon links or discount codes at the bottom of this post first to see if there are any available discounts. Securecall and RelyId are not available on the Basic Plan, and the paid for plan offers far more as far as communicating with matches is concerned. It makes sense that you might want to find out how to get an eharmony free trial membership and test-drive the full site before forking over your hard-earned money. First and foremost, the site has little, if any activity.
